YOUR DATA,Our Responsibility

At Vortexron, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. This policy applies to all Vortexron services, websites, applications, and any information collected through our business operations, including consulting engagements, partnerships, and customer relationships. You have the right to access, correct, delete, or restrict the processing of your personal information. We provide easy-to-use tools and processes to exercise these rights at any time.

We collect information you voluntarily provide to us, including: contact details (name, email, phone), company information, project requirements, feedback and communications, and account credentials for our services. When you visit our website or use our services, we automatically collect: IP address and location data, browser type and version, device information, usage patterns and analytics, cookies and tracking technologies. For enterprise clients, we may collect: company structure and contacts, business processes and requirements, technical specifications, compliance and regulatory information, performance metrics and analytics.

We use your information to provide, maintain, and improve our services, including: project delivery and consulting, technical support and maintenance, account management, billing and invoicing. We communicate with you for: service updates and notifications, marketing communications (with consent), support and troubleshooting, legal and compliance matters, business relationship management. Your information helps us: analyze and improve our services, conduct research and development, ensure security and prevent fraud, comply with legal obligations, manage business relationships.

We may share information with trusted third-party service providers who assist us in operating our business, including: cloud hosting providers, payment processors, analytics services, marketing platforms, professional services providers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such transfer and any choices you may have. We may disclose information when required by law, including: compliance with legal processes, protection of our rights and property, prevention of fraud or illegal activities, cooperation with law enforcement.

We implement comprehensive security measures to protect your information: encryption of data in transit and at rest, access controls and authentication, regular security audits and assessments, incident response procedures, employee training and background checks. Our security practices meet or exceed industry standards: ISO 27001 certification, SOC 2 Type II compliance, GDPR and CCPA compliance, industry-specific regulations, regular third-party security assessments. In the unlikely event of a data breach, we will: contain and assess the incident immediately, notify affected individuals within 72 hours, cooperate with regulatory authorities, provide support and remediation, implement additional safeguards.

We retain your information only as long as necessary for the purposes outlined in this policy: active customer data during the business relationship, marketing data until you opt out, support data for resolution and follow-up, legal compliance data as required by law. We provide mechanisms for data deletion: account closure and data purging, right to erasure requests, automated deletion schedules, secure data destruction processes, verification of complete removal. You can request deletion of your data at any time by contacting our privacy team. We will process deletion requests within 30 days unless legally required to retain certain information.

You have the right to: access your personal information, correct inaccurate data, delete your information, restrict processing, data portability, object to processing, withdraw consent at any time. You can control marketing communications by: unsubscribing from emails, updating communication preferences, opting out of promotional materials, managing cookie settings, contacting our privacy team. To exercise your privacy rights, contact us at: hr@vortexron.com, use our online privacy portal, call +91 9577777968, or write to our Indore office. We will respond within 30 days of receiving your request.

We use cookies and similar technologies to enhance your experience on our website. These technologies help us remember your preferences, analyze site usage, and provide personalized content. You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. We respect your choices regarding cookies and provide clear options for managing them. For detailed information about our cookie practices, please refer to our Cookie Policy, which explains the types of cookies we use and how you can manage them.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information. We implement appropriate safeguards for international transfers, including: standard contractual clauses, adequacy decisions, binding corporate rules, and other legally recognized transfer mechanisms. If you are located in the European Union, we ensure that any transfers of your personal data outside the EU comply with GDPR requirements and provide equivalent protection.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will investigate and take appropriate action to protect the child's privacy. We encourage parents and guardians to monitor their children's online activities and to help enforce our privacy policy by instructing their children to never provide personal information without permission.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website. The updated policy will be effective immediately upon posting unless otherwise specified. Your continued use of our services after the effective date constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy. If you have questions about any changes, please contact our privacy team.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information: Privacy Team Email: hr@vortexron.com Phone: +91 9577777968 Mailing Address: Vortexron Technologies, Indore, Madhya Pradesh, India We are committed to addressing your privacy concerns promptly and transparently. Our privacy team is available to assist you with any questions about your data rights or our privacy practices.